Services
WHAT WE
DO.
Built exclusively for retail founders who want the right systems in place. Boutique. High-touch. Deliberately limited to 6 clients at a time.
Pricing Philosophy
Transparent. Tailored.
No surprises.
HeyCEO Consulting provides specialized operational, HR, and leadership support exclusively for retail founders. Because every retail business has unique staffing needs, store layouts, merchandising challenges, and leadership dynamics, our work is customized for each engagement.
For this reason, most services do not have publicly listed pricing. Instead, we provide transparent, tailored quotes based on the scope, complexity, and level of support required. This ensures you receive a solution that fits your business, not a one-size-fits-all package.
We diagnose your needs first so you are only paying for what will actually move your business forward.
Our pricing reflects expertise, outcomes, and the systems we build, not the number of meetings or minutes on a clock.
Every engagement includes a clear scope, timeline, and payment structure before work begins. No hidden fees. No unexpected add-ons.
Full Service Menu
A focused 60-minute strategy session designed for retail founders who need immediate clarity on a pressing operational, leadership, or people-related decision. This session cuts through overwhelm, identifies the real issue beneath the symptoms, and provides a clear direction you can act on right away.
Retail founders often carry decision fatigue: staffing issues, operational bottlenecks, leadership gaps, or store performance concerns. This session gives you immediate clarity, a strong direction, and a plan you can execute within 24 hours. It prevents costly mistakes, saves time, and helps you move forward confidently.
- Clear diagnosis of your core retail challenge
- Prioritized next steps
- Actionable plan you can execute immediately
- Session notes delivered within 24 hours
A Mutual NDA is available upon request.
Single SessionA deep consulting engagement for retail founders who operate brick-and-mortar stores or product-based retail environments. We evaluate your store layout, merchandising flow, inventory patterns, and customer experience to identify performance gaps, inefficiencies, and revenue opportunities. If you operate a brick-and-mortar store, this service includes an on-site visit to assess your physical layout, customer flow, and merchandising execution in real time.
Your store's layout, merchandising flow, and inventory patterns directly impact sales. This service identifies hidden revenue opportunities, operational inefficiencies, and customer experience gaps. The on-site visit provides real-time insights that cannot be captured virtually. Founders walk away with a clear roadmap to improve performance, increase conversion, and strengthen brand presentation.
- Retail performance audit report
- Merchandising flow analysis
- Inventory and product mix review
- Visual layout strategy
- Seasonal planning calendar
- Thirty-day implementation roadmap
A Mutual NDA is recommended for proprietary product details or vendor lists.
Project or RetainerA complete hiring and people-pipeline system built for retail founders who need structured and predictable staffing. This engagement replaces reactive hiring with a proactive system that supports role clarity, promotions, and leadership readiness across your retail team.
Retail businesses lose money every time hiring is reactive. This service builds a predictable, repeatable hiring system that reduces turnover, improves candidate quality, and prepares your team for growth. You gain clarity on roles, promotion pathways, and leadership readiness, creating stability across your store operations.
- Role clarity and job descriptions tailored to retail roles
- Interview frameworks and scoring rubrics
- Candidate pipeline system
- Promotion criteria framework
- Succession map document
- Ninety-day new hire roadmap
A Mutual NDA is recommended for engagements involving employee information.
Project BasedStrategic HR infrastructure for retail founders who need professional people systems without hiring a full-time HR leader. This service builds clarity, consistency, and operational stability across your retail team and store operations.
Retail teams need structure to thrive. This service builds the HR foundation your business has been missing: policies, workflows, communication standards, onboarding, and performance systems. It reduces conflict, increases consistency, and protects your business legally and operationally. You get professional HR support without hiring a full-time HR leader.
- Custom employee handbook
- HR policies and workflows
- Performance review templates
- Onboarding process and checklist
- Communication standards
- Monthly HR strategy call
A Mutual NDA is recommended for HR-sensitive conversations or personnel matters.
Project or Monthly RetainerA one-on-one coaching engagement designed for retail founders and emerging retail leaders who need stronger decision-making, communication, delegation, and operational leadership. This coaching provides practical tools tailored to the realities of retail environments.
Retail founders and emerging leaders often struggle with delegation, communication, and decision-making. This coaching engagement strengthens leadership skills using practical tools tailored to retail environments. You gain confidence, clarity, and the ability to lead your team more effectively, resulting in smoother operations and stronger culture.
- Leadership style assessment
- Personal leadership playbook
- Decision-making tools
- Delegation frameworks
- Two coaching sessions per month
- Asynchronous support between sessions
A Mutual NDA is available upon request.
Three or Six Month RetainerA virtual workshop designed for retail founders who need to identify leadership potential within their retail teams before a staffing gap forces a rushed decision. This session evaluates strengths, readiness indicators, and growth potential to support intentional promotions.
Promoting the wrong person can damage morale, performance, and customer experience. This workshop helps you identify leadership potential before a staffing gap forces a rushed decision. You receive a structured evaluation process, readiness indicators, and development plans that support intentional, strategic promotions.
- Team evaluation framework
- Leadership potential indicators
- Promotion readiness assessment
- Scoring and ranking tool
- Development action plan template
A Mutual NDA is available upon request.
Half-day or Full-day WorkshopHow It Works
From inquiry to kickoff in 5 steps.
Complete the intake form on the Contact page. HeyCEO reviews all submissions within 1 business day.
If your business is a fit, you receive an invitation with the $75 Discovery Call booking fee link.
The $75 fee secures your 30-minute Discovery Call and is credited toward any service booked within 30 days.
A focused 30-minute virtual conversation. We align on your business and which service is the right fit.
Engagement confirmed. First session booked within 5 business days of signed agreement and deposit received.
Non-refundable. Credited in full toward any service booked within 30 days. Intake form required before booking.